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IDCategoryDate SubmittedLast Update
0003613Bug Report2024-08-01 00:552024-08-06 00:00
Reporterdanlimski 
SeveritycrashReproducibilityalways
Status resolvedResolutionno change required
Summary0003613: Unable to start the game
DescriptionEvening,

Ever time I try to start the game, it crashes; I have attached the traceback and log flies.
Please let me know if there is a solution and how to implement it.

Thanks, Dan
Platform/OSWindows
Version21.0.0-wip.5003

Activities

danlimski

danlimski

2024-08-01 00:55

reporter  

traceback.txt (939 bytes) 
I'm sorry, but an uncaught exception occurred.

Before loading the script.
ValueError: unsupported pickle protocol: 5

-- Full Traceback ------------------------------------------------------------

Full traceback:
  File "G:\Games\Summertime Saga\renpy\bootstrap.py", line 316, in bootstrap
    renpy.main.main()
  File "G:\Games\Summertime Saga\renpy\main.py", line 354, in main
    renpy.loader.index_archives()
  File "G:\Games\Summertime Saga\renpy\loader.py", line 136, in index_archives
    index = loads(f.read().decode("zlib"))
  File "/home/tom/ab/x64lucid-deps/install/lib/python2.7/pickle.py", line 1382, in loads
  File "/home/tom/ab/x64lucid-deps/install/lib/python2.7/pickle.py", line 858, in load
  File "/home/tom/ab/x64lucid-deps/install/lib/python2.7/pickle.py", line 886, in load_proto
ValueError: unsupported pickle protocol: 5

Windows-8-6.2.9200
Ren'Py 7.3.5.606
 
Wed Jul 31 20:50:27 2024
traceback.txt (939 bytes)
log.txt (877 bytes) 
Wed Jul 31 20:50:27 2024
Windows-8-6.2.9200
Ren'Py 7.3.5.606
 

Bootstrap to the start of init.init took 0.05s
Early init took 0.06s

Full traceback:
  File "G:\Games\Summertime Saga\renpy\bootstrap.py", line 316, in bootstrap
    renpy.main.main()
  File "G:\Games\Summertime Saga\renpy\main.py", line 354, in main
    renpy.loader.index_archives()
  File "G:\Games\Summertime Saga\renpy\loader.py", line 136, in index_archives
    index = loads(f.read().decode("zlib"))
  File "/home/tom/ab/x64lucid-deps/install/lib/python2.7/pickle.py", line 1382, in loads
  File "/home/tom/ab/x64lucid-deps/install/lib/python2.7/pickle.py", line 858, in load
  File "/home/tom/ab/x64lucid-deps/install/lib/python2.7/pickle.py", line 886, in load_proto
ValueError: unsupported pickle protocol: 5

Before loading the script.
ValueError: unsupported pickle protocol: 5
log.txt (877 bytes)
strayerror

strayerror

2024-08-01 03:22

developer   ~0005691

Seems like perhaps you unpacked the new release over an old 0.20.16 install? Try extracting again, this time to clean directory before relaunching the game.
danlimski

danlimski

2024-08-04 08:51

reporter   ~0005713

Evening,

Thanks, that worked.

Dan
strayerror

strayerror

2024-08-04 14:29

developer   ~0005714

Good to hear. :)

Issue History

Date Modified Username Field Change
2024-08-01 00:55 danlimski New Issue
2024-08-01 00:55 danlimski File Added: traceback.txt
2024-08-01 00:55 danlimski File Added: log.txt
2024-08-01 03:22 strayerror Status new => feedback
2024-08-01 03:22 strayerror Note Added: 0005691
2024-08-04 08:51 danlimski Note Added: 0005713
2024-08-04 08:51 danlimski Status feedback => assigned
2024-08-04 14:29 strayerror Status assigned => resolved
2024-08-04 14:29 strayerror Resolution open => no change required
2024-08-04 14:29 strayerror Note Added: 0005714