View Issue Details

IDCategoryLast Update
0003575Bug Report2024-07-02 20:57
ReporterEzkwidon 
SeverityblockReproducibilityhave not tried
Status closedResolutionunable to reproduce
Summary0003575: Cant open the actual game
DescriptionI've tried opening the game and it just shows the little spinning blue wheel then nothing happens, at first i prated the game cause i didnt wanna pay money for the private download link, then after it refused to open i decided why not go ahead and pay it, so i paid the fee, downloaded it from the private download link, extracted it, then tried opening it and the spinning blue wheel haunted me once again, wth do i do
Platform/OSWindows
Version21.0.0-wip.4468

Activities

luckyduck7782

luckyduck7782

2024-06-09 15:19

reporter   ~0005619

I'm having this same problem.
strayerror

strayerror

2024-06-09 23:47

developer   ~0005621

Which version of Windows are you trying to play on?
If you open the directory where you extracted the game (the one containing summertimesaga.exe) are any of the following files present: log.txt, errors.txt, or traceback.txt? If they are, please open them in Notepad, remove any information you deem sensitive (they may include your Windows username for example), and attach them to this issue.
If you know the make and model of your graphics card (if you have one) that would also be helpful. You may also wish to try updating your graphics drivers if they're not up to date.
luckyduck7782

luckyduck7782

2024-06-10 16:13

reporter   ~0005623

Ok, so i have all those files as "PYC" files. This seems to me that you guys coded this in "Python" and not "C++". And, I'm sure niether I nor anyone knows how to find that sensitive info you're stating. Also, these file don't appear in the location you stated as well.
luckyduck7782

luckyduck7782

2024-06-12 15:03

reporter   ~0005626

HEY!!! DO YOU GUYS THINK THAT YOU SHOULD EVER RESPOND TO PAYING SUBSCRIBERS!!! I mean, I know that you are very busy. But we have no idea what's going on. !!!EVER!!! I think we all been paying and waiting too long to get the silent treatment! Otherwise I'm cancelling!
strayerror

strayerror

2024-06-12 21:13

developer   ~0005627

While we appreciate and thank you for your support of the project, and understand your frustration, we regret to inform you that there is currently no tier offering the benefit "permission to throw tantrums in the bug tracker".

This issue hasn't been prioritised because we've yet to receive any information that can be used to assist either yourself or the OP. In addition to the information already requested above, you may wish to investigate whether you are attempting to run the game from a read-only directory or storage device. Without more information there's very little we can do to further assist you.
strayerror

strayerror

2024-07-02 20:57

developer   ~0005650

Closing due to lack of feedback. If you are still having issues we recommend seeking assistance in the #help channel of our Discord server.

Issue History

Date Modified Username Field Change
2024-06-09 00:56 Ezkwidon New Issue
2024-06-09 15:19 luckyduck7782 Note Added: 0005619
2024-06-09 23:47 strayerror Status new => feedback
2024-06-09 23:47 strayerror Note Added: 0005621
2024-06-10 16:13 luckyduck7782 Note Added: 0005623
2024-06-12 15:03 luckyduck7782 Note Added: 0005626
2024-06-12 21:13 strayerror Note Added: 0005627
2024-06-12 21:14 strayerror Note View State: 0005626: private
2024-06-12 21:15 strayerror Note View State: 0005626: public
2024-07-02 20:57 strayerror Status feedback => closed
2024-07-02 20:57 strayerror Resolution open => unable to reproduce
2024-07-02 20:57 strayerror Note Added: 0005650