View Issue Details

Jump to NotesJump to History
IDCategoryDate SubmittedLast Update
0001565Bug Report2019-05-02 05:182019-05-02 06:50
Reporterdevmandal 
SeveritymajorReproducibilityalways
Status closedResolutionreopened
Summary0001565: Whenever I open the game I show's a message that this game is for older version of Android pls contact developer
DescriptionI have Android pie and when ever I open this game there is an error message showing that this game is for an older version of Android pls contact developer ...
I have reported this issue earlier also but they asked me to wait for next update but after update also I am facing same issue pls solve this as early as possible ..
Even if I try to play the game stop working after some time and could not save any file .
My android version is 0.9 (android pie)
Platform/OSAndroid
Version0.18

Activities

Livingston

Livingston

2019-05-02 05:23

updater   ~0002042

Could I get an exact android version for your device? Under settings => About Phone => Android version And Build number

We specifically tested with an Android Pie device and had no issues, so we would like to try and pin down the problem.

I would also like a screenshot of the error.
devmandal

devmandal

2019-05-02 05:24

reporter   ~0002043

Android 0.9
Livingston

Livingston

2019-05-02 05:27

updater   ~0002044

Could I get an exact android version for your device? Under settings => About Phone => Android version And Build number

We specifically tested with an Android Pie device and had no issues, so we would like to try and pin down the problem.

I would also like a screenshot of the error.
devmandal

devmandal

2019-05-02 05:34

reporter   ~0002050

Android version : 9
Build number :pls see the screenshot attached

Screenshot_20190502-110007.png (68,712 bytes)
Screenshot_20190502-110344.png (129,914 bytes)
devmandal

devmandal

2019-05-02 05:46

reporter   ~0002052

Any update ? I have reported this issue earlier also and was asked to wait for next update ! Pls help
mil578

mil578

2019-05-02 05:50

updater   ~0002054

You're running on too new of a version of Android. Nothing we can do. You want to be on the latest OS that's not the stable release, you take your chances with app compatibility.
devmandal

devmandal

2019-05-02 05:54

reporter   ~0002055

So what should I do now ? How I can play game ? I have waited and specially pledged just to report this issue and get a solution ! U suggest me how I can play game without any problem .
mil578

mil578

2019-05-02 06:50

updater   ~0002060

There is no solution at this time for us. Your OS is not compatible with all applications. Once it is, our game should work on it, but that's an update in the future.

Issue History

Date Modified Username Field Change
2019-05-02 05:18 devmandal New Issue
2019-05-02 05:23 Livingston Note Added: 0002042
2019-05-02 05:24 devmandal Note Added: 0002043
2019-05-02 05:27 Livingston Note Added: 0002044
2019-05-02 05:34 devmandal File Added: Screenshot_20190502-110007.png
2019-05-02 05:34 devmandal File Added: Screenshot_20190502-110344.png
2019-05-02 05:34 devmandal Note Added: 0002050
2019-05-02 05:46 devmandal Note Added: 0002052
2019-05-02 05:50 mil578 Note Added: 0002054
2019-05-02 05:50 mil578 Status new => closed
2019-05-02 05:50 mil578 Resolution open => no change required
2019-05-02 05:54 devmandal Status closed => feedback
2019-05-02 05:54 devmandal Resolution no change required => reopened
2019-05-02 05:54 devmandal Note Added: 0002055
2019-05-02 06:50 mil578 Note Added: 0002060
2019-05-02 06:50 mil578 Status feedback => closed