View Issue Details
| ID | Category | Date Submitted | Last Update | ||
|---|---|---|---|---|---|
| 0003876 | Bug Report | 2026-04-04 06:09 | 2026-04-13 00:10 | ||
| Reporter | Blu_jacked | ||||
| Severity | crash | Reproducibility | always | ||
| Status | resolved | Resolution | no change required | ||
| Summary | 0003876: Crash on Startup | ||||
| Description | Ever since update 21.0.0-wip.6705 i'm unable to play the game since it'll force close on startup, i assume this is caused by the Ren'Py update on that version and my device doesn't support running the updated Ren'Py. Here are the details of my device: Model: Redmi 10 5G Android Version : 14 CPU: Dimensity 700 RAM: 6GB | ||||
| Platform/OS | Android | ||||
| Version | 21.0.0-wip.7164 | ||||
| I already tried the different versions of the game on the patreon download page and none of them worked | |
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Can you please let me know exactly what size the file is in your downloads folder? You should see it at around 1.4Gb. It is possible that it is not fully downloading and you are missing files after the install. If it is a fresh download, then your device should be fully supported. Do you see the logo or menu, or does it just stop immediately? |
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| If i remember correctly the file size is around 1.39gb and i see the logo of the game before it force closes | |
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Here are the screenshots for the file size on my downloads folder and the logo shown before it force closes Screenshot_2026-04-06-23-54-38-289_com.kompasproductions.summertimesaga.jpg (434,364 bytes) |
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If you're able to access it, the log.txt (or error.txt or traceback.txt) file (located near save files), that may hold a clue as what's happening. It's typically located in Android/data/com.kompasproductions.summertimesaga/files I had a look at the Ren'Py changelog for 8.5.0 which is the version we've been using since 6705, but the only overtly Android related change I could see related to ARM32 page sizes, but after a Google it seems your CPU is ARM64 and so shouldn't have been affected. We'll hopefully be upgrading Ren'Py again soon, so once that happens it may be worth trying again to see if that helps if we're unable to find a better solution in the interim. |
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I was able to access the game folder and took a peek at both the log.txt and traceback.txt and this is what it says Screenshot_2026-04-11-01-19-27-193_com.cxinventor.file.explorer.jpg (551,861 bytes) Screenshot_2026-04-11-01-22-48-212_com.cxinventor.file.explorer.jpg (262,479 bytes) |
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| Update: I was able to fix the problem, it turns out that my game folder still had a patch installed and unlike pre wip.6705 where the game would still start like usual just with the patch not working, now the game won't even start if it had the game folder modified from previous versions, after deleteing said patch it now starts wihout a problem | |
| Aha! Glad you were able to resolve it, and appreciate you letting us know how it turned out. I'll close this one out. :) | |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2026-04-04 06:09 | Blu_jacked | New Issue | |
| 2026-04-04 09:13 | Blu_jacked | Note Added: 0006318 | |
| 2026-04-04 18:23 | Livingston | Note Added: 0006319 | |
| 2026-04-04 18:38 | strayerror | Status | new => feedback |
| 2026-04-05 00:55 | Blu_jacked | Note Added: 0006320 | |
| 2026-04-05 00:55 | Blu_jacked | Status | feedback => new |
| 2026-04-06 16:58 | Blu_jacked | File Added: Screenshot_2026-04-06-23-55-19-949_com.mi.android.globalFileexplorer-edit.jpg | |
| 2026-04-06 16:58 | Blu_jacked | File Added: Screenshot_2026-04-06-23-54-38-289_com.kompasproductions.summertimesaga.jpg | |
| 2026-04-06 16:58 | Blu_jacked | Note Added: 0006321 | |
| 2026-04-09 19:26 | strayerror | Note Added: 0006323 | |
| 2026-04-09 19:26 | strayerror | Status | new => feedback |
| 2026-04-10 18:23 | Blu_jacked | File Added: Screenshot_2026-04-11-01-19-27-193_com.cxinventor.file.explorer.jpg | |
| 2026-04-10 18:23 | Blu_jacked | File Added: Screenshot_2026-04-11-01-22-48-212_com.cxinventor.file.explorer.jpg | |
| 2026-04-10 18:23 | Blu_jacked | Note Added: 0006326 | |
| 2026-04-10 18:23 | Blu_jacked | Status | feedback => assigned |
| 2026-04-12 09:12 | Blu_jacked | Note Added: 0006327 | |
| 2026-04-13 00:10 | strayerror | Status | assigned => resolved |
| 2026-04-13 00:10 | strayerror | Resolution | open => no change required |
| 2026-04-13 00:10 | strayerror | Note Added: 0006328 |