View Issue Details
ID | Category | Date Submitted | Last Update | ||
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0003753 | Bug Report | 2025-08-01 11:46 | 2025-08-01 21:31 | ||
Reporter | hugme | ||||
Severity | crash | Reproducibility | always | ||
Status | feedback | Resolution | open | ||
Summary | 0003753: Crash after a few seconds. | ||||
Description | I just downloaded it. I've tried this on 2 devices and receive the same problem. The first picture comes up, then a blank window, after about 10 seconds it crashes. The only error I see in the log is "Could not open 'cache/shaders.txt' I tried creating this directory and file in the root directory and received the same problem. I tried running it as administrator and got the same problem. log file is attached | ||||
Platform/OS | Windows | ||||
Version | 21.0.0-wip.6155 | ||||
log.txt (1,745 bytes)
2025-08-01 11:41:12 UTC Windows-11-10.0.26100-SP0 Ren'Py 8.4.1.25072401 Summertime Saga 21.0.0-wip.6155 Built at 2025-08-01 02:25:20 UTC Early init took 54 ms Loading error handling took 32 ms Loading script took 327 ms Loading save slot metadata took 130 ms Loading persistent took 5 ms Set script version to: (8, 4, 1) Running init code took 400 ms Loading analysis data took 13 ms Analyze and compile ATL took 8 ms Reloading save slot metadata took 30 ms Dump and make backups took 1 ms Cleaning cache took 0 ms Making clean stores took 2 ms Initial gc took 70 ms DPI scale factor: 1.000000 nvdrs: Loaded, about to disable thread optimizations. nvdrs: Disabled thread optimizations. Creating interface object took 143 ms Init translation took 7 ms Cleaning stores took 1 ms Load screen analysis took 15 ms Analyze screens took 1 ms Save screen analysis took 1 ms Save pyanalysis took 0 ms Save bytecode took 25 ms Running _start took 3 ms Interface start took 338 ms Initializing gl2 renderer: primary display bounds: (0, 0, 2560, 1440) swap interval: 1 frames Windowed mode. Vendor: 'NVIDIA Corporation' Renderer: 'NVIDIA GeForce RTX 4060/PCIe/SSE2' Version: '4.6.0 NVIDIA 576.52' Display Info: <Info({'bitsize': 32, 'bytesize': 4, 'masks': (16711680, 65280, 255, 0), 'shifts': (16, 8, 0, 0), 'losses': (0, 0, 0, 8), 'current_w': 2560, 'current_h': 1440, 'refresh_rate': 59, 'hw': False, 'wm': True, 'video_mem': 268435456, 'blit_hw': False, 'blit_hw_CC': False, 'blit_hw_A': False, 'blit_sw': False, 'blit_sw_CC': False, 'blit_sw_A': False})> Screen sizes: virtual=(1920, 1080) physical=(1920, 1080) drawable=(1920, 1080) Maximum texture size: 4096x4096 Could not open 'cache/shaders.txt': |
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I created the shaders.txt (I had put it in the wrong place before). I get the same crash but it crashes much more quickly now and the error no longer shows up in the log.txt file. I'm uploading the new log.txt after manually creating shaders.txt. Note: it does still crash and does not run
log-2.txt (1,707 bytes)
2025-08-01 11:48:33 UTC Windows-11-10.0.26100-SP0 Ren'Py 8.4.1.25072401 Summertime Saga 21.0.0-wip.6155 Built at 2025-08-01 02:25:20 UTC Early init took 51 ms Loading error handling took 45 ms Loading script took 338 ms Loading save slot metadata took 129 ms Loading persistent took 4 ms Set script version to: (8, 4, 1) Running init code took 386 ms Loading analysis data took 9 ms Analyze and compile ATL took 6 ms Reloading save slot metadata took 27 ms Dump and make backups took 1 ms Cleaning cache took 0 ms Making clean stores took 1 ms Initial gc took 65 ms DPI scale factor: 1.000000 nvdrs: Loaded, about to disable thread optimizations. nvdrs: Disabled thread optimizations. Creating interface object took 142 ms Init translation took 7 ms Cleaning stores took 0 ms Load screen analysis took 24 ms Analyze screens took 2 ms Save screen analysis took 0 ms Save pyanalysis took 0 ms Save bytecode took 27 ms Running _start took 4 ms Interface start took 320 ms Initializing gl2 renderer: primary display bounds: (0, 0, 2560, 1440) swap interval: 1 frames Windowed mode. Vendor: 'NVIDIA Corporation' Renderer: 'NVIDIA GeForce RTX 4060/PCIe/SSE2' Version: '4.6.0 NVIDIA 576.52' Display Info: <Info({'bitsize': 32, 'bytesize': 4, 'masks': (16711680, 65280, 255, 0), 'shifts': (16, 8, 0, 0), 'losses': (0, 0, 0, 8), 'current_w': 2560, 'current_h': 1440, 'refresh_rate': 59, 'hw': False, 'wm': True, 'video_mem': 268435456, 'blit_hw': False, 'blit_hw_CC': False, 'blit_hw_A': False, 'blit_sw': False, 'blit_sw_CC': False, 'blit_sw_A': False})> Screen sizes: virtual=(1920, 1080) physical=(1920, 1080) drawable=(1920, 1080) Maximum texture size: 4096x4096 |
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Here are two things you can try: 1. **Game won't start at all on Windows** 1. Hold down the Shift key and right click in the directory containing `summertimesaga.exe`. 2. Select "Open PowerShell window here". 3. Paste (or type) `lib\py3-windows-x86_64\python.exe summertimesaga.py` into the PowerShell window. 4. Press Enter. 5. If you see any error messages in the console, please let us know as it will provide more information with which to assist. 2. **Game starts but it's just a black screen on Windows** 1. Hold down the Shift key and launch the game (continuing to hold it). 2. You should see a light grey screen with "Renderer" in the top-left corner (you can now release the Shift key). 3. Select "Force ANGLE2 Renderer". 4. Use the "Quit" button (bottom right to exit the game). 5. Launch the game again normally. |
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No error message, it still crashes. | |
There are no other games I know of on this machine that crash. I will play a few tonight and see if any of them crash. I downloaded the file and tried again and receive the exact same issue. | |
touch the file game/cache/shaders.txt and that error will go away. Mine still crashes so I think the crash is unrelated. It looks like you are compiling in python 3.12, I had 3.13 installed on my system and thought that may be causing a problem, or one of the libraries. I've uninstalled it but I'm still getting the crash. This would be easier if there was an error. Is there a way to run it in debug mode? | |
There's nothing in the posted log.txt files that offer a clue as to the problem (everything in there is normal and expected), it's definitely not related to shaders.txt, as it being missing on first run is expected, the game generates this file itself for use in future launches. If running the game via PowerShell (with the first set of steps above) provides no additional output text in the PowerShell window then there's very little we can do from an investigative standpoint as there's nothing to go on. Given that other players on Windows 11 don't seem to be having issues points to some sort of issue specific to your system. I'd recommend taking a look at your AV to see if's tried to neuter the game's exe files, or anything else you have that may interfere or try to participate in graphical operations. |
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Date Modified | Username | Field | Change |
---|---|---|---|
2025-08-01 11:46 | hugme | New Issue | |
2025-08-01 11:46 | hugme | File Added: log.txt | |
2025-08-01 11:51 | hugme | File Added: log-2.txt | |
2025-08-01 11:51 | hugme | Note Added: 0006057 | |
2025-08-01 14:43 | strayerror | Status | new => feedback |
2025-08-01 14:43 | strayerror | Note Added: 0006059 | |
2025-08-01 19:59 | hugme | Note Added: 0006064 | |
2025-08-01 19:59 | hugme | Status | feedback => assigned |
2025-08-01 20:31 | Omnikuken | File Added: log-3.txt | |
2025-08-01 20:56 | hugme | Note Added: 0006068 | |
2025-08-01 21:07 | hugme | Note Added: 0006069 | |
2025-08-01 21:14 | strayerror | File Deleted: log-3.txt | |
2025-08-01 21:31 | strayerror | Status | assigned => feedback |
2025-08-01 21:31 | strayerror | Note Added: 0006070 |