View Issue Details

IDCategoryLast Update
0003641Bug Report2024-11-14 14:17
ReporterEnsay 
SeveritycrashReproducibilityalways
Status feedbackResolutionopen
Summary0003641: Unable to start the game.
DescriptionHello,

Just download the new update but can't seem to start the game. Tried reinstalling a few times.
Any solutions would be appreciated, thank you.
Platform/OSWindows
Version21.0.0-wip.5091

Activities

Ensay

Ensay

2024-09-28 00:18

reporter   ~0005746

Edit: Sorry, version is wip.5091* not the last one.
Omnikuken

Omnikuken

2024-09-28 03:13

reporter   ~0005747

What happens ? Do you see the splash screen with the loading bar ? Does it do anything ? Are you sure you got the Windows version ? Have you tried downloading it again just in case your unzip fuckered up ? Does the game make a log when you start it (log.txt, not a traceback, though if you got a traceback, that'd mean Renpy crashed and made an error report) ? Plenty of more info could help
WolfRose

WolfRose

2024-09-28 08:30

reporter   ~0005748

I was having the same issue, but it might be due to your anti-virus on your computer
My anti-virus thought it was a virus or something, and it wouldn't load.
so try having a look into that
Ensay

Ensay

2024-09-28 22:25

reporter   ~0005750

Yeah I tried downloading again just today still doesn't work, previous versions work fine. And yes it is the windows version. The splash screen does open with the loading bar to full but doesn't open after. I uploaded the log.txt to check since I'm not really privy on checking those for errors. I did check my anti-virus as well and nothing pops up on there, thank you.

log.txt1.txt (1,618 bytes)
2024-09-28 22:18:23 UTC
Windows-10-10.0.22631
Ren'Py 8.3.2.24090902

Summertime Saga
21.0.0-wip.5091
Built at 2024-09-27 19:49:53 UTC

Early init took 0.10s
Loading error handling took 0.06s
Loading script took 0.73s
Loading save slot metadata took 0.77s
Loading persistent took 0.04s
Set script version to: (8, 3, 2)
Running init code took 0.61s
Loading analysis data took 0.03s
Analyze and compile ATL took 0.01s
Reloading save slot metadata took 0.25s
Index archives took 0.00s
Dump and make backups took 0.00s
Cleaning cache took 0.00s
Making clean stores took 0.00s
Initial gc took 0.10s
DPI scale factor: 1.000000
nvdrs: Loaded, about to disable thread optimizations.
nvdrs: Disabled thread optimizations.
Creating interface object took 0.17s
Cleaning stores took 0.00s
Init translation took 0.09s
Build styles took 0.00s
Load screen analysis took 0.00s
Analyze screens took 0.01s
Save screen analysis took 0.02s
Prepare screens took 0.07s
Save pyanalysis. took 0.00s
Save bytecode. took 0.05s
Running _start took 0.00s
Interface start took 0.52s

Initializing gl2 renderer:
primary display bounds: (0, 0, 1920, 1080)
swap interval: 1 frames
Fullscreen mode.
Vendor: "b'NVIDIA Corporation'"
Renderer: b'NVIDIA GeForce RTX 4070 Ti/PCIe/SSE2'
Version: b'4.6.0 NVIDIA 561.09'
Display Info: None
Screen sizes: virtual=(1920, 1080) physical=(1920, 1080) drawable=(1920, 1080)
Could not open 'cache/shaders.txt':
Maximum texture size: 4096x4096
controller: '030000006d0400000000000000007200' '(Razer Xbox 360 Controller)' 1
Controller found in blocklist, not using.
log.txt1.txt (1,618 bytes)
Omnikuken

Omnikuken

2024-09-28 23:59

reporter   ~0005751

Here's mine to compare. Yours is missing a few lines under the controller listing. Maybe that's what screwing things

log.txt (1,999 bytes)
2024-09-28 04:15:54 UTC
Windows-10-10.0.19045
Ren'Py 8.3.2.24090902

Summertime Saga
21.0.0-wip.5091
Built at 2024-09-27 19:49:53 UTC

Early init took 0.11s
Loading error handling took 0.05s
Loading script took 0.88s
Loading save slot metadata took 2.39s
Loading persistent took 0.17s
Set script version to: (8, 3, 2)
Running init code took 0.88s
Loading analysis data took 0.05s
Analyze and compile ATL took 0.02s
Reloading save slot metadata took 0.66s
Index archives took 0.00s
Dump and make backups took 0.00s
Cleaning cache took 0.00s
Making clean stores took 0.00s
Initial gc took 0.16s
DPI scale factor: 1.000000
nvdrs: Loaded, about to disable thread optimizations.
nvdrs: Disabled thread optimizations.
Creating interface object took 0.19s
Cleaning stores took 0.00s
Init translation took 0.13s
Build styles took 0.01s
Load screen analysis took 0.03s
Analyze screens took 0.00s
Save screen analysis took 0.00s
Prepare screens took 0.13s
Save pyanalysis. took 0.00s
Save bytecode. took 0.03s
Running _start took 0.00s
Interface start took 0.16s

Initializing gl2 renderer:
primary display bounds: (0, 0, 1920, 1080)
swap interval: 1 frames
Fullscreen mode.
Vendor: "b'NVIDIA Corporation'"
Renderer: b'NVIDIA GeForce RTX 3080/PCIe/SSE2'
Version: b'4.6.0 NVIDIA 551.52'
Display Info: None
Screen sizes: virtual=(1920, 1080) physical=(1920, 1080) drawable=(1920, 1080)
Could not open 'cache/shaders.txt':
Maximum texture size: 4096x4096
controller: '03000000317300000200000000007200' 'Nefarius Software Solutions e.U. DS3 Compatible HID Device' 1
Cleaning stores took 0.00s
Init translation took 0.01s
Build styles took 0.00s
Load screen analysis took 0.02s
Analyze screens took 0.00s
Prepare screens took 0.00s
Running _start took 0.00s
Cleaning stores took 0.00s
Init translation took 0.01s
Build styles took 0.00s
Load screen analysis took 0.03s
Analyze screens took 0.00s
Prepare screens took 0.00s
Running _start took 0.00s
log.txt (1,999 bytes)
Ensay

Ensay

2024-09-29 01:01

reporter   ~0005752

Any idea why though? or how I could fix that?
Omnikuken

Omnikuken

2024-09-29 02:34

reporter   ~0005753

Any idea ? Nope
Any fix ? Remove it (unplug), update the driver, delete the driver, wait for Stray to rise from his grave after 2-3 months and get an answer from him, etc ....

Easiest thing is to just unplug it and start the game : it starts > solution found. It doesn't start > keep trolling around stuff.
Also, do other Renpy games load or they all crap out ? If you can't play anything Renpy, it might be your PC. If not, it might still not be the game
strayerror

strayerror

2024-11-14 10:36

developer   ~0005784

Ren'Py has been known to have problems when it detects certain controllers, especially Razers (https://github.com/renpy/renpy/issues/5459).

Best advice has already been given which is unplugging the controller and then seeing if there's any improvement.

Issue History

Date Modified Username Field Change
2024-09-28 00:08 Ensay New Issue
2024-09-28 00:18 Ensay Note Added: 0005746
2024-09-28 03:13 Omnikuken Note Added: 0005747
2024-09-28 08:30 WolfRose Note Added: 0005748
2024-09-28 22:25 Ensay File Added: log.txt1.txt
2024-09-28 22:25 Ensay Note Added: 0005750
2024-09-28 23:59 Omnikuken File Added: log.txt
2024-09-28 23:59 Omnikuken Note Added: 0005751
2024-09-29 01:01 Ensay Note Added: 0005752
2024-09-29 02:34 Omnikuken Note Added: 0005753
2024-11-14 10:36 strayerror Status new => feedback
2024-11-14 10:36 strayerror Note Added: 0005784
2024-11-14 14:17 strayerror Version 21.0.0-wip.5003 => 21.0.0-wip.5091